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Home > Frequently Asked Questions (FAQ) > Pay Day > Pay Run > Process a Missed Pay Run which includes a correction for Payees who have been physically paid the correct amount, however, incorrectly STP Reported
Process a Missed Pay Run which includes a correction for Payees who have been physically paid the correct amount, however, incorrectly STP Reported
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🎯 A Missed Pay Run is one where all payments have been physically paid, however, the Submit Action (STP Report) was never created and sent (as the pay run was not entered into the Software), or the information reported was incorrect.

 

Select Pay Day.

 

Select New Pay Run.

 

The Pay Run Details Alert will be displayed,

 

Select Missed.

 

Select or enter the Period Start Date.

 

Select or enter the Period End Date.

 

Select or enter the Pay Day Date.

 

Add a Global Pay Message if required.

 

Select Ok.

Once the Pay Run has been added, select it within the Pay Run List,

 

The Pay Run Currently Loading Alert (Modal) is displayed,

 

Once the alert has disappeared, select Step 2 - Payees,

 

 

Locate the Payee you require by manually scrolling through the Payee List, entering the name into Search or using Show Advanced Filters.

 

Select which Payee/s you require by selecting the first checkbox in the list.

 

🎯 Please refer to Payees Explained for a complete overview of the Status Icons and their meaning.

 

Select Process then refer to Correct an STP Reported Amount in the Payees Pay.

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