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Home > Frequently Asked Questions (FAQ) > Subscription FAQ's > Cancel your Overdue Subscription (Paid Plan)
Cancel your Overdue Subscription (Paid Plan)
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🎯 If your Subscription plan payment could not be processed on the due date, Subscription Information will be automatically displayed when you log in.

 

🎯 If your Subscription plan is cancelled and has expired, you cannot access anything other than Subscription information unless Pay your Overdue Subscription Plan Payment is completed.

 

Select Cancel.

The following Alert is displayed. To cancel your subscription plan, select Yes. Otherwise, select No.

 

👉 If Yes is selected, the following Alert is displayed. If you wish to retain access to your data, select Choose Archive Plan. Otherwise, select Cancel my Subscription.

 

👉 If Cancel my Subscription is selected, the following Alert is displayed. If you wish to continue cancelling your Subscription Plan, select Delete my Data on DD Month YY. Otherwise, select Cancel.

 

👉 If Delete my Data on DD Month YY is selected, the Subscription Information Page will be updated.

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